{"id":65966,"date":"2021-08-29T14:20:01","date_gmt":"2021-08-29T14:20:01","guid":{"rendered":"https:\/\/www.nmedacanada.ca\/ressources-des-partenaires\/programme-dassurance-qualite\/"},"modified":"2025-04-14T19:50:08","modified_gmt":"2025-04-14T19:50:08","slug":"programme-dassurance-qualite","status":"publish","type":"page","link":"https:\/\/nmedacanada.ca\/fr\/ressources-des-partenaires\/programme-dassurance-qualite\/","title":{"rendered":"Programme d\u2019Assurance Qualit\u00e9\u2122"},"content":{"rendered":"<div id='topbanner'  class='avia-section main_color avia-section-default avia-no-border-styling  avia-full-stretch avia-bg-style-scroll  avia-builder-el-0  el_before_av_section  avia-builder-el-first   av-minimum-height av-minimum-height-custom  container_wrap fullsize' style='background-repeat: no-repeat; background-image: url(https:\/\/nmedacanada.ca\/wp-content\/uploads\/2020\/09\/QAP-Header_2.jpg);background-attachment: scroll; background-position: center center;  '  data-section-bg-repeat='stretch'><div class='container' style='height:290px'><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-65966'><div class='entry-content-wrapper clearfix'>\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='compliencetitle'  class='avia-section main_color avia-section-default avia-no-border-styling  avia-bg-style-scroll  avia-builder-el-1  el_after_av_section  avia-builder-el-last   container_wrap fullsize' style=' '  ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-65966'><div class='entry-content-wrapper clearfix'>\n<div class=\"flex_column av_one_full  flex_column_div first  avia-builder-el-2  avia-builder-el-no-sibling  \" style='padding:10px; border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><h1><span style=\"color: #03376a;\">Le PAQ est \u00e0 propos d\u2019une chose: la s\u00e9curit\u00e9<\/span><\/h1>\n<p><strong>Cela rend notre message simple: Couper un coin peut co\u00fbter des vies \u2013 la s\u00e9curit\u00e9 est donc une priorit\u00e9 \u00e0 tout moment.<\/strong><\/p>\n<p>L&#8217;ANCEM Canada est l&#8217;organisme de certification pour les organismes reconnus <a href=\"https:\/\/www.nmedacanada.ca\/fr\/ressources-pour-les-consommateurs\/programme-dassurance-qualite\/\">Programme d&#8217;Assurance Qualit\u00e9 (PAQ)<\/a>\u00a0 \u00e0 l&#8217;\u00e9chelle nationale; la seule accr\u00e9ditation pour les entreprises de mobilit\u00e9 automobile en Am\u00e9rique du Nord. Les programmes d\u2019adaptation de v\u00e9hicules pour les personnes handicap\u00e9es administr\u00e9s par la Soci\u00e9t\u00e9 exigent que les travaux soient r\u00e9alis\u00e9s par un fournisseur qui d\u00e9tient une accr\u00e9ditation du Programme d\u2019assurance de la qualit\u00e9 de l\u2019Association nationale des concessionnaires d\u2019\u00e9quipements de mobilit\u00e9 du Canada.<\/p>\n<p>Tous les membres de l&#8217;ANCEM Canada, peu importe le type de membre, sont tenus de respecter les R\u00e8gles du PAQ. C&#8217;est parce que les membres de l&#8217;ANCEM Canada croient qu&#8217;il faut bien faire les choses. Couper un coin peut co\u00fbter des vies \u2013 la s\u00e9curit\u00e9 est donc une priorit\u00e9 \u00e0 tout moment.<\/p>\n<p>Chaque ann\u00e9e, les concessionnaires de l&#8217;ANCEM Canada subissent une v\u00e9rification par un tiers pour s&#8217;assurer qu&#8217;ils adh\u00e8rent aux <a href=\"https:\/\/nmeda.org\/qap\/qap-program-description\/\" target=\"_blank\" rel=\"noopener\">R\u00e8gles du PAQ<\/a> et les <a href=\"https:\/\/nmeda.org\/qapguidelines\" target=\"_blank\" rel=\"noopener\">Lignes Directrices<\/a>. Les concessionnaires de l&#8217;ANCEM Canada\u00a0doivent:<\/p>\n<ul>\n<li>Maintenir un Manuel de Contr\u00f4le de Qualit\u00e9 documentant les processus, les outils, la formation et les installations<\/li>\n<li>Avoir des techniciens form\u00e9s et certifi\u00e9s pour l&#8217;\u00e9quipement qu&#8217;ils vendent, entretiennent et installent<\/li>\n<li>Fournir un service d&#8217;urgence 24 heures sur 24<\/li>\n<li>Avoir des soudeurs certifi\u00e9s s\u2019ils effectuent des modifications structurelles sur les v\u00e9hicules<\/li>\n<li>R\u00e9pondre aux exigences des installations accessibles<\/li>\n<li>Maintenir des outils sp\u00e9cialis\u00e9s et des calibrages<\/li>\n<li>Tenir des registres de tous les travaux d&#8217;adaptation<\/li>\n<li>Maintenir une assurance responsabilit\u00e9 civile Garagiste et autres assurances responsabilit\u00e9 civile requises<\/li>\n<li>Respecter les d\u00e9cisions du comit\u00e9 de m\u00e9diation lorsqu\u2019une plainte de consommateur est d\u00e9pos\u00e9e<\/li>\n<li>Respecter les Lignes Directrices de l&#8217;ANCEM Canada<\/li>\n<\/ul>\n<h4>En savoir plus sur le PAQ<\/h4>\n<p>Pour un aper\u00e7u complet de l&#8217;ensemble du programme, y compris les R\u00e8gles compl\u00e8tes, consultez la page \u00a0<a href=\"https:\/\/nmeda.org\/qap\/qap-program-description\/\" target=\"_blank\" rel=\"noopener\">Description du programme PAQ<\/a>.<\/p>\n<\/div><\/section><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":0,"parent":65955,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - 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